ABVGIET Polytechnic is committed to providing a fair, transparent, and student-friendly environment. The Institute has established a Grievance Redressal Mechanism to address grievances related to academic, administrative, infrastructure, examination, hostel, and other institutional matters in a time-bound and impartial manner.

The Grievance Redressal Cell ensures that grievances of students, parents, and staff are resolved promptly while maintaining confidentiality and dignity.

• To provide a platform for students and staff to raise genuine grievances

• To ensure timely and impartial resolution of grievances

• To promote a healthy academic and working environment

• To prevent unfair practices and discrimination

• To comply with AICTE and Government norms

• The Grievance Redressal Cell addresses issues related to:

  • Academic matters (teaching, evaluation, attendance, internal assessment)

  • Administrative issues

  • Examination and result-related grievances

  • Infrastructure and facilities

  • Hostel-related issues

  • Student welfare and discipline

  • Sexual harassment (handled through Internal Complaints Committee as per norms)

  ⚠️ Note: Anonymous or frivolous complaints may not be entertained.

• Grievances can be submitted through the following modes:

  Online Mode

  • Fill the Grievance Submission Form available on the Institute website

  • Provide correct details and a clear description of the issue

  • Upload supporting documents, if any

  Offline Mode

  • Submit a written application to the Grievance Redressal Cell through the Institute office

• Receipt of Grievance
  The grievance is formally registered and acknowledged.

• Scrutiny & Categorization
  The grievance is examined and forwarded to the concerned committee/cell.

• Investigation
  The committee may seek clarification from the complainant or concerned department.

• Decision & Resolution
  A fair decision is taken based on facts, rules, and institutional policies.

• Communication
  The final decision is communicated to the complainant.

⏱️ Resolution Timeline:
Normally within 7–15 working days from the date of submission.

• The Institute has constituted the following committees:

  • Student Grievance Redressal Cell

  • Staff Grievance Redressal Cell

  • Internal Complaints Committee (ICC)
    (For Gender Sensitization, Prevention & Prohibition of Sexual Harassment)

  Committee details are notified through official Office Orders and are available on the Institute website.